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FAQs

 

 
           
 
   PARIS      NICE     ILE DE RE    LA ROCHELLE     FAQ      ABOUT      CONTACT

 


 FAQs : Frequently Asked Questions
 

  • How long are the guided tours ? The guided tours in Paris, Nice, Ile de Ré and La Rochelle last three hours (break included).
     
  • How big are the groups for the guided tours ? For a tour to take place, the groups should be at least of 4 people. If less than 4 people have booked for a tour, we will try to bring together two different groups.
     
  • Can I book a private guided tour for my friends or family and me ? Sure! Just tell us that you want a private tour when filling in the booking form or on the phone.
     
  • How much cost the tours ? The guided tours cost between 25€ and 29€ depending on the city. There are special rates for children, students and large groups.
     
  • Where do we meet and start ? The meeting point is for each city clearly specified in our website. Please contact us if more information are needed.
     
  • Are children welcome on the tours? Children over 12 years old are more than welcome, they can ride along on an adult bike. For the little ones up to 22 kg, you can reserve a child seat. 
     
  • What if it rains? Don’t worry! We are used to rainy days. Thus we will provide ponchos that will protect you from the rain and make the tour still highly enjoyable.
     
  • What is your cancellation policy? There is no cancellation fee. If you paid your tour in advance, you will get a refund. If you chose to pay directly at the tour, you will not have to pay anything.
     
  • Can I store my luggage in your office? Sure! We have secure lockers for your bags.
     
  • Do I have to book in advance? Yes, please book at least two days in advance. If you want to book for the following day, please call our reservation line to check availability.
     
  • Which days are you open for the guided tours and rentals? The days and hours for each tour are indicated on our website.
     
  • Can I chose the language of my tour? Yes you can, our guides speak French, English, Dutch and German. 

  

 

 
 

 


 

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